QIs it okay if this is my first time?+
Absolutely. First-time guests begin with a careful consultation. You do not need to decide anything in advance — we will propose the right treatment together.
QI am not sure which treatment to choose.+
We recommend starting with Facial Peeling (¥8,800) or the BODY GENIC first trial (¥3,300). At consultation we assess your skin and body, then propose the best combination.
QHow do I book?+
LINE (@012kwaiz) is the fastest and most reliable. Send us your preferred date, time and treatment. Phone bookings (03-5738-8669) are also welcome.
QHow long does a session take?+
Facial Peeling about 60 min, BODY GENIC about 90 min, Full Body Peeling about 120 min. Options add time accordingly.
QCan I receive treatments while pregnant or menstruating?+
For safety, some treatments are unavailable during pregnancy or menstruation. Please let us know via LINE before booking — we will guide you to suitable options.
QDo you accept male guests?+
It depends on the treatment. Please feel free to ask us via LINE.
QDoes it hurt?+
Peeling intensity is adjusted to your skin. Acupuncture uses very fine needles and is performed by licensed practitioners — first-timers and sensitive guests are in safe hands.
QWhat should I bring?+
Nothing — gowns and towels are provided. Makeup may need to be removed, so bring your cosmetics if you need them afterwards.
QWhat payment methods do you accept?+
Visa, Mastercard, JCB, Amex and IC cards are accepted.
QCan I cancel?+
As we operate by appointment only, same-day cancellations incur a 100% fee. Please contact us via LINE by the previous day for changes.
QHow often should I come?+
We recommend once every 3–4 weeks, in rhythm with your skin’s natural renewal. We will propose the right pace for you at consultation.
QDo you support English?+
Yes — English support is available via LINE. Feel free to message us anytime.